Acend Corporate Learning Toronto - Mississauga are computer training centers located in Toronto and Mississauga, ON. This computer training facility in the Greater Toronto Area (GTA) of Ontario provides computer classes and computer certifications like Microsoft and Cisco certification classes and courses to the Toronto, North York, Richmond Hill, and Markham areas.

Our centers in Toronto and Mississauga, ON are also close to: Hamilton, London, Brampton, Markham, Windsor, Kitchener, Vaughan, Burlington, Oakville, Oshawa, Richmond Hill, St. Catharines, Cambridge, Guelph, Barrie, Whitby, Pickering, Waterloo, Brantford, Niagara Falls, Ajax, Peterborough, Clarington, Newmarket, Caledon, Welland, Halton Hills, Georgina, Innisfil and Orangeville, Ontario Canada..

e-Learning: Developing Managers Library

Educate your organization on business skills topics with Developing Managers from Acend Corporate Learning

Business trends are requiring greater competence and confidence in all levels of management

Corporations and the Organizational Development people who support them are now faced with severalAcend challenges. The unrelenting drive toward improved worker productivity, outsourcing of functions that are not core to the business, and movement of jobs to lower-wage geographies have put a strain on managers and workers alike. Organizations are becoming flatter and levels of middle management are being removed. The middle manager must rise up and assume greater and more diverse responsibilities, or risk being eliminated from the organization. Forward-thinking companies understand the investment that they have made in middle level managers, and the personal investment that the managers have made in the company. They recognize that it is costly to have quality managers that do not fully reach their potential, or to have them leave the organization and take with them knowledge and experience specific to the firm. They choose to invest in these employees and prepare them for the next steps in their careers.

An eLearning program specifically to advance your middle managers to the next level

This eLearning program, co-developed with Harvard Business School Publishing, addresses the corporate need to take seasoned managers to the next level. The library includes:

  • Coaching for Results - This course is designed to help managers at all levels develop and enhance their effectiveness as coaches. It provides managers with an interactive learning process to learn the skills and concepts to become better mentors, motivators, and performers.
  • Managing Direct Reports - Learning “on the job” can take years, and mistakes can impose significant costs on both the manager and the company. This workshop speeds learning by exposing managers to a wide range of situations, and allowing mistakes to be made in a risk-free setting. It teaches how to be an effective manager, emphasizing such skills as delegating, goal setting, team building evaluating performance, building trust, and developing your direct reports.
  • Managing for Creativity and Innovation - Creativity is not a talent exercised by individuals alone – it is also a process any group can learn to apply. That is the position of content expert and course consultant Professor Dorothy Leonard, the William J. Abernathy Professor of Business Administration at the Harvard Business School. This course will show the student how to shape an intellectually diverse work group and the environments in which they work to produce more and better ideas that support innovation in product development and other work processes.
  • Managing Virtual Teams - Managing a virtual team is a discipline that requires a whole new set of skills. This course examines the dynamics of working virtually, including four indispensable requirements for creating a successful virtual team under today’s most demanding conditions: a shared vision and process, great people, effective communication, and appropriate technology.
  • Teams that Work -This course is designed to help managers work more effectively in teams, especially cross-functional teams. The course author, Professor Anne Donnellon of F.W. Olin Graduate School of Business at Babson College, has studied teams and how they work for a decade. Her research has shown that there is a significant gap between the expectations of crossfunctional teamwork and the realities managers confront. Managers will learn to diagnose the problems that limit their team, and plan appropriate ways to deal with “problem teams”. The course includes a comprehensive interactive case study that helps managers make more informed decisions with regard to assembling teams, balancing team membership with team leadership, holding teams accountable and rewarding performance, and managing conflicting demands, identities, and goals.

Developing Managers strengthens competencies such as:

  • Assessing and managing performance
  • Building trust and commitment
  • Effectively delegating responsibilities
  • Empowering others to reach goals
  • Fostering collaboration
  • Managing projects effectively
  • Managing time and priorities
  • Setting and monitoring team goals
  • Successfully coaching individuals and teams

Included Courses

Coaching For Results (Harvard Business School Publishing Program)
Managing Direct Reports (Harvard Business School Publishing Program)
Managing for Creativity and Innovation (Harvard Business School Publishing Program)
Managing Virtual Teams (Harvard Business School Publishing Program)
Teams That Work (Harvard Business School Publishing Program)

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