Technical Courses

Technical training through Acend Corporate Learning prepares students to get certified in specialized areas of IT. Technical training and certification can assist students in the following areas:

• Enhance on-the-job performance and productivity
• Improve efficiency by learning optimum methods of solving technological issues
• Obtain advanced technical skills through hands-on, real world experience
• Keep up with changing technology
• Get an advantage when it comes to career development

Professional IT Certification provides you with the knowledge, skills and hands-on experience required to successfully apply advanced technology and business practices in your job and increase your productivity and competitiveness. A+ Certification is the leading foundation to more advanced certifications such as Acend Corporate Learning training for Cisco®, Network+, MCSA, and Help Desk Analyst.

CompTIA Training and Courses

CompTIA is the leading association representing the international technology community. Its goal is to provide a unified voice of global advocacy and leadership, and to advance industry growth through standards, professional competence, education and business solutions. To serve the industry and its members, CompTIA has developed specialized initiatives and programs dedicated to major aspects of the IT industry. They include convergence technology, e-commerce, IT training, software services, certification, public policy and workforce development.

As an authorized provider of CompTIA® training solutions, Acend Corporate Learning offers courses that provide realworld skills for entry-level computer service technicians and networking professionals in any location. Delivered in a classroom setting or through live, interactive Webbased training sessions, our CompTIA programs help a wide range of IT professionals get certified in the Comp- TIA testing program of their choice. CompTIA certifications are:

• Recognized industry standards for foundation-level information technology (IT) skills
• Considered as electives or prerequisites toward advanced certifications, such as Microsoft's MCSA and Novell's CNE.
• Valid for life. The certifications do not have an expiration date, nor do you have to retake a test after an upgrade.
• Known throughout the technology community as one of the best ways to break into IT and build a solid career.

Microsoft Training and Courses

As the largest network of Microsoft Certified Partners for Learning Solutions and Gold Partners for Learning Solutions in the world, you are guaranteed the most current training solutions from Acend Corporate Learning. Every course follows the Microsoft Official Curriculum and is taught by a Microsoft Certified Trainer.

Accelerate Your Professional Development

According to a study conducted by Applied Research Consultants, 90% of Microsoft Certified Professionals (MCPs) said certification was extremely useful in their work. In another study, managers and supervisors felt that their MCPs were significantly more competent than non-certified employees. Valuable proof that certification means increased knowledge and enhanced credibility.

Information Security Training and Courses

It is clear that information security technology has advanced much faster than the number of people who have the knowledge to apply it. It is even clearer that with these advancements come more difficulties in keeping networks secure from intruders, viruses and other threats.

Did You Know...

• An insider attack against a large company could cause an average of $2.7 million in damages, as reported by the Computer Security Institute and the FBI
• Hackers, worms, and other high-tech interference caused $11.1 billion in damages in 2003, as reported by The Orange County Register

The damage caused from these attacks have networks down for days impacting critical business processes _ even preventing companies from communicating with their own employees. With the critical ability to detect and contain an attack as soon as possible, a network professional is better prepared to make the decisions about how to best protect corporate assets.

Acend Corporate Learning Information Security Training will Prepare Staff to:

• Recognize and react quickly to internal and external attacks
• Decrease the downtime associated with security attacks
• Create and implement a plan for network security
• Develop a business continuity plan
• Reduce e-mail SPAM on the corporate network

Who will Benefit from Information Security Training?

Individuals involved in the design, implementation, management and maintenance of a secure network environment, including network administrators, server administrators, help desk technicians, PC technicians, IT managers, IS managers, and network engineers.

Help Desk Training and Courses

The Help Desk is an essential part of any organization and its importance grows as companies place more reliance on technological processes and their professionals face a more complex environment. To support this environment, organizations need highly qualified and motivated resources and state-of the art service level management systems to be an integral role in seeking competitive advantage.

With Properly Trained Help Desk Professionals, Your Organization will Benefit from:

• Increased customer satisfaction by quicker responses to issues
• Reduced costs of doing business by reduced downtime and staying continuously operable
• Increased productivity by keeping employees functioning through technical challenges

Cisco Training and Courses

Today, networks are an essential part of business, education, government and home communications, and Cisco Systems is the worldwide leader in networking for the Internet. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals and companies to increase productivity, improve customer satisfaction and strengthen competitive advantage.

Acend Corporate Learning is a Cisco Sponsored Organization authorized by ElementK to deliver Cisco Authorized Training. ElementK’s Cisco Authorized Curriculum teaches what students need to know to study for their exams and to perform in today's demanding IT job market. Acend Corporate Learning now has the ability to accept Cisco Learning Credits as payment for Cisco courses taken at Acend Corporate Learning.

Did You Know...

• A mere 5% reduction in customer defections can increase a company’s profits by 25% to 85%, as shown in a Harvard University study
• Poor Web site service levels can cause a company to lose more than $63 billion in potential revenue, as reported by Datamonitor

With proper training on the vast capabilities of Cisco’s offerings, your business can gain aAcend level of proficiency to better serve your customers, increase information sharing and collaboration throughout your company, and realize operational and cost efficiencies.

With Increased Knowledge and Skills of Cisco’s Offerings, Your Organization will Benefit from:

• Improved speed, depth, and quality of all customer interactions
• Reduced costs of doing business — both for the enterprise and for your customers
• A customer-centric enterprise by implementing a supply-chain management solution
• E-commerce initiatives that deliver increased revenue and operational efficiencies

Who will Benefit from Cisco Training?

Individually, those involved in the design, deployment, implementation or optimization and troubleshooting of the corporate network, including systems engineers, network engineers, Internet webmasters, network designers, installers and analysts or any part of the infrastructure support staff can all benefit from Cisco Training.

Acend Corporate Learning offers a multitude of technical courses that are required to earn the most well-known and credible certification programs in the IT industry today. We offer a large range of Microsoft and Security based certifications as well as Cisco and Oracle. Click here to view certification options available through Acend Corporate Learning of Toronto - Mississauga.